1. WHAT ARE COOKIES?

Cookies are small text files placed on your device when you visit a website. They allow the site to recognize your browser, remember preferences or actions over time, and support functionality such as shopping carts, checkout, and account login. Similar technologies include pixels, web beacons, local storage, and SDKs used within mobile apps.

2. CATEGORIES OF COOKIES WE USE

a) Strictly Necessary Cookies Required for the website and store to function, including WooCommerce cart and checkout session cookies, account login/session cookies, and security/fraud-prevention cookies. These cannot be disabled without affecting core functionality (e.g., you would be unable to complete a purchase).

b) Functional Cookies Remember your preferences (e.g., language, region, saved items) to enhance your experience.

c) Performance & Analytics Cookies Help us understand how visitors use the Services (e.g., pages visited, time on site, error messages) so we can improve performance and content. This may include tools such as Google Analytics or similar services.

d) Advertising & Marketing Cookies Used, where enabled and with your consent, to measure the effectiveness of marketing campaigns and, in some cases, to deliver relevant advertising on other platforms (e.g., social media pixels). NeuroBridge 360 does not use advertising cookies to target children.

e) E-Commerce & Payment-Related Cookies Our online store runs on WooCommerce, which sets cookies necessary for cart contents, checkout flow, coupons, and customer sessions. Our payment processors and BNPL providers — Stripe, PayPal, Bank of America merchant services, Klarna, Affirm, and PayPal Pay Later — may also set their own cookies or similar technologies during checkout to process payments, enable installment/deferred payment options, assess fraud risk, and support their own compliance obligations. These third parties act as independent controllers/processors of the data collected via their cookies, governed by their own cookie and privacy policies.

3. THIRD-PARTY COOKIES USED ON OUR SITE MAY INCLUDE

• WooCommerce / WordPress core cookies (session, cart)
• Stripe (payment processing, fraud prevention)
• PayPal (payment processing, PayPal Pay Later eligibility and checkout)
• Bank of America merchant services (payment processing/fraud prevention)
• Klarna (installment payment application and checkout)
• Affirm (installment payment application and checkout)
• Website analytics providers (e.g., Google Analytics)
• Social media plugins/pixels (e.g., Facebook, Instagram, YouTube) where embedded

The specific third-party cookies active on the site may change as we add or update integrations; where required, an in-site cookie banner/consent tool will list active providers and allow you to manage preferences.

4. HOW LONG DO COOKIES LAST?

• Session cookies are deleted when you close your browser (e.g., cart/session cookies).
• Persistent cookies remain on your device for a set period (ranging from a few days to up to 24 months) or until manually deleted, and are typically used for login persistence, preferences, and analytics.

5. MANAGING YOUR COOKIE PREFERENCES

You can control or disable cookies through: – Our cookie consent banner/preference center (where available on the site), which allows you to accept or reject non-essential cookie categories. – Browser settings: Most browsers let you block or delete cookies via their settings menu. Note that blocking strictly necessary cookies may prevent checkout, account login, or other core features from working correctly. – Third-party opt-outs: For analytics and advertising cookies, you may also use tools such as the Network Advertising Initiative (NAI) or Digital Advertising Alliance (DAA) opt-out pages, where applicable.

Disabling cookies related to a specific payment processor or BNPL provider may prevent that payment option from functioning at checkout.

6. DO NOT TRACK

Some browsers offer a “Do Not Track” (DNT) signal. Because there is no common industry standard for responding to DNT signals, our Services currently do not respond differently based on DNT signals.

7. CHANGES TO THIS COOKIE POLICY

We may update this Cookie Policy periodically to reflect changes in the cookies and technologies we use or for legal/regulatory reasons. The “Last Updated” date at the top will reflect the most recent revision.

8. CONTACT US

NeuroBridge Group LLC Miami, FL Email: [email protected] Phone: +1 (786) 448-7739